SHIPPING POLICY

We ship our packages out via USPS Priority Mail. Priority shipping within the United States will cost $10. Express Shipment within the United States is $35. Orders will ship within 5-7 business days of receiving payment. Orders require 2-3 business days for delivery after it ships depending on its destination.
Shipping confirmation and tracking is available via email as soon as your order ships.

RETURN POLICY

NO RETURNS. EXCHANGES ONLY NO EXCEPTIONS. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair. The items must be mailed for exchange in its original condition. We will not accept any merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included. If you want to exchange an item you will need to call our customer service number. We will not accept any merchandise that has been used or altered (brushed, combed, picked, cut, or washed). Items meeting the above conditions may be returned within 3 days of the receipt for an exchange.

You are responsible for all shipping fees for exchanges if the correct item was received. We recommend purchasing insurance and delivery confirmation to ensure we receive your order back. Please visit our individual products and length options to ensure you are ordering the correct length and product for your desired style.

If you have any additional questions on how to return your item to us, please contact us at info@highklasskollection.com.